Frequently Asked Questions

You can book an appointment by visiting our support office, through our website or calling one of our representatives on phone/WhatsApp

You have to contact us and our representative will guide you further about this.

Some of the key benefits of online consultation are, no travel expense, reduced wait time, immediate and hassle free consultation.

For your convenience we provide basic 4 mediums like face-to-face real-time, live audio /video session, or you can send us medical reports/queries via email or WhatsApp for offline consultation.

You can pay online at place and time of your convenience.

You can contact your physician/doctor using your online eCUS portal or via e-mail/ WhatsApp.

For full refund cancel at least 48 hours before appointment but for missed appointment we will charge a no-show amount.

You may send us your previous prescriptions or labs via e-mail and we will handle this for you.

Yes, you can choose but it will be good if you choose partner pharmacies and laboratories enrolled with eCUS or suggested by your doctor.

You should immediately contact your physician or visit us and go to the emergency room.

We have special arrangement for handicap patients. Our partner labs and pharmacies will provide services at patient’s place.

US Office: +1 (609) 800-0909 |